how we help you

we help our clients 
in 3 key ways…

Owning and managing a holiday cottage can be stressful especially if you do so alongside another job or with family commitments.

Based on our experience of running our own successful luxury holiday cottage, we help our clients in three key ways to ensure you have less sleepless nights – regular housekeeping service; cover when you want to take time out on holiday yourself; and a full management service for those that would prefer to be completely hands-off.

We ensure you have no more sleepless nights!

Long Term Full Management Service

Perfect if you do not live in the area, or perhaps you do, but do not have enough time to be involved in the day-to-day running of your holiday let property. We can manage your property for you.

Temporary Holiday and Absence Cover

It’s wonderful that your guests get a great holiday with you but what about when you need a break to switch off?

We can help you be the guest this time!

Housekeeping

Our housekeeping service is a thorough professional holiday let clean, completed with presentation to perfection so the property is ready for your guests to arrive and have a wonderful experience.

What’s your time worth?

 

Hosting guests without support can take up to 50* hours each month. That's 600 hours a year... marketing, managing your guests, re-stocking and cleaning - it all adds up!

* according to Airsorted

 WHAT OUR CLIENTS SAY…

 

” It is with pleasure that we can recommend Emma Nelson. We have been working together developing our business.  Emma is reliable, enthusiastic with many attributes that have added to our business. We would be more than happy to discuss further but we have no doubt that if you need Emma’s assistance she would be able to help in a variety of tasks. She is capable and has initiative that enables her to work to a high standard. Her sensible and practical understanding of business is a valuable asset. While also having flexibility and an imaginative vision. As a small business owner we trust and value her work and feel that she would be an asset to any business.Highly recommended. “
Edward & Tori Biggs, The Hop Garden

Full Management Service

This full management service package is perfect if you do not live in the area and need peace of mind that your property is being taken care of to the highest standard on your behalf.

Or you simply do not have enough time, or perhaps plan to go off travelling and still have your holiday rental business earning you an income.

Is your holiday rental property on site at your family home?  We can help you create a distance between home life and business.  A great way to avoid guests knocking on your door at all hours!

White Feather Management will run your holiday let business exactly as you want.  We can take full control, as if your property were one of our own.

Fee: 14% of gross rental income

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Periods of 4 weeks+

Temporary Cover

You LOSE money if you close your business! Continue earning while you are on holiday or absent – so your holiday property pays for it.

If you try to continue to run your holiday let while on holiday, you never truly switch off  – potentially causing a lot of family friction.

Asking friends to cover can be tricky. What if something goes wrong?

So your cleaners do a great job but can’t really step up to cover running the place completely. So Your cleaners can continue to take care of the changeovers and we can handle the rest!

Let us manage your property to avoid disappointed guests and costly potential refunds, negative reviews and damaged reputation.

Fee: 30% of gross rental income

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Short term cover - 1 to 4 weeks

Housekeeping

We’ve got an eye for the detail!

Our housekeepers are experienced, insured and can work their magic on making sure your changeovers run smoothly.

This is a thorough professional holiday let clean, completed with presentation to perfection, so the property is ready for your guests to arrive and relax into their stay.

Get in touch to discuss your requirements.

Fee: On Request

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Minimum 2 hours

WHY CHOOSE US?

 

* Proven track record of looking after holiday properties.

* We are based in your area, meaning we are hands on with your property.

* Over 5 years personal experience in the holiday let business, meaning we understand your challenges and potential.

* Working with passion and enthusiasm, we make a commitment to provide a reliable service looking after your property as if it were one of our own.

How much will a negative online review cost your business?

 

There's no doubt that negative online reviews discourage potential guests from booking with you but did you know that...

3 negative results about your property means you could risk losing 59.2%* of your potential guests!

*Quora.com

 

Meet Emma Nelson…

In a nutshell I’d say I’m a….
Proud business owner
Wife to Lee
Mum to Grace and George
Pink fizz kinda girl
Tidy freak
Workaholic
Country girl rather than city
Animal lover
Owner of a successful holiday cottage

 

LET'S START SOMETHING AMAZING
Say Hello!

 

 

We offer our clients ‘TNTs… Tiny Noticeable Touches’.

It's the little extras that set us apart.

Please complete the below form and get in touch to find out how we can help you…